Amacom Technologies EZDVD+RW Manual download pdf (Page 17)

A M A C O M E Z D V D + R W

Do not connect or disconnect any USB device

while the EZDVD+RW drive is transferring

information. Data loss will result!

The EZDVD+RW USB Drive Does Not Work on an Older Laptop Computer:

Some older laptops use a USB port called an “Open Host” that is not compliant with the latest USB

specification. If your laptop has an “Open Host” USB port, your EZDVD+RW USB drive may not be assigned

a drive letter when connected to the laptop. Try following the USB Guidelines. They are designed to help

you avoid some of the problems caused by non-compliant USB devices. If you continue to have problems,

contact the manufacturer of your laptop computer for additional information.

Troubleshooting For Firewire®

The EZDVD+RW Icon Does Not Appear on a Mac

OS Desktop:

• If you did not reboot your computer

after installing the EZDVD+RW

drivers, do so now.

• Check all connections.

• Make sure the EZDVD+RW is

receiving power. If you are using a

4 pin connector, make sure your

power supply is connected and

working. If you are using a 6 pin

connector make sure the green

power light is on.

• Make sure the Amacom® drivers

are installed. The Amacom®

software CD shipped with your

EZDVD+RW includes drivers

required for the Firewire® cable.

Restart after running the Amacom®

drivers installer.

• If you are connected to a Firewire®

repeater/hub, ensure it is connected

correctly and has power.

• Try connecting the EZDVD+RW

Firewire® cable directly to one of

the Firewire® connections on your

computer, rather than a Firewire®

device.

• If the problem continues, there

may be an extension conflict on

your system. Please consult the

Amacom® web site for additional

troubleshooting information.

It may be because there are other bus-powered devices connected and there is not enough available

power for the EZDVD+RW. If this condition exists try the following:

• Disconnect other Firewire® devices from the computer.

• Connect the AC adapter to the other device(s).

NOTE: To prevent data loss, do not plug in additional Firewire® devices

while any Firewire® device is in use.

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Amacom Technologies EZDVD+RW Manual Page 17

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